Our Services
Collaboration and Unified Communications
Teekay Consulting Group’s Collaboration and Unified Communication solutions empower organizations to break down communication barriers, foster collaboration, and drive productivity by providing a unified platform for seamless communication and collaboration across teams, departments, and locations.
Collaboration and Unified Communication (UC) solutions revolutionize the way teams communicate, collaborate, and work together in today's digital workplace. These solutions integrate various communication tools and technologies into a single platform, streamlining workflows, improving productivity, and enhancing teamwork across different locations and devices.
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Managed UC Services and Support
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Cloud/ Hosted Voice Solutions
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SIP Solutions
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Cisco CUCM and Contact Center Express/ Enterprise
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Partnerships with Major Cloud Collaboration Vendors
​Key Components of Collaboration and UC Solutions Include
Messaging
Instant messaging (IM) and chat applications enable real-time communication among team members, allowing them to exchange messages, share files, and collaborate on projects from anywhere, at any time
Email Integration
Integration with email platforms allows users to access emails, calendars, and contacts within the collaboration platform, ensuring seamless communication and scheduling across different channels
Voice and Video Conferencing
Voice and video conferencing tools facilitate virtual meetings and discussions, enabling participants to connect face-to-face regardless of their physical location. These solutions often include features like screen sharing, whiteboarding, and recording capabilities to enhance collaboration during meetings
Audio and Video Calling
Audio and video calling functionalities enable seamless communication between team members, whether they are using desktop computers, laptops, tablets, or mobile devices. These solutions may also integrate with traditional phone systems to provide unified communication experiences
File Sharing and Document Collaboration
File sharing and document collaboration tools enable teams to share, edit, and collaborate on documents, spreadsheets, and presentations in real-time. Version control features help prevent conflicts and ensure that team members are always working with the latest versions of files
Integration with Productivity Tools
Integration with productivity tools such as project management software, customer relationship management (CRM) systems, and enterprise resource planning (ERP) solutions allows for seamless collaboration and data sharing across different business applications
Security and Compliance
Collaboration and UC solutions prioritize security and compliance with data protection regulations by implementing encryption, access controls, authentication mechanisms, and audit trails to safeguard sensitive information and ensure regulatory compliance
Presence and Status Indicators
Presence indicators show users' availability and status (e.g., available, busy, away) within the collaboration platform, making it easier for team members to determine the best time to communicate and collaborate